Manage enterprise customer success for large restaurant chains, leading PoCs, onboarding, adoption, renewals and expansion while advising executives and coordinating stakeholders.
About this role
Dinii provides 'All in One Restaurant Cloud' — POS, mobile ordering, CRM, shift/attendance management, and payments in one stack for restaurant operations, with a churn rate under 0.5%. As a Customer Onboarding member you guide restaurants through adopting and getting value from the product, drawing on Dinii's 'shift-in' culture where product teams work real restaurant shifts to understand the frontline firsthand. Dinii is an 'AI Native' company where all employees use AI in daily work. Full-time; Tokyo.
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