Lead customer success for ProOne by onboarding clients, setting implementation KPIs, advising on workflows, and driving adoption, retention, upsell, and a 4–5-person team.
About this role
CS Operations - Energy Specialist, Japan at Octopus Energy Japan (a joint venture of Tokyo Gas and UK's Octopus Energy, founded 2021 to spread affordable green/renewable electricity in Japan). Own customer-service operations as an energy specialist - supporting customers and running CS operations for a green-electricity retailer, in a culture that respects each person's authentic self. Japanese resume required; 23 days annual leave. Tokyo; full-time.
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