Customer Success

Speee

Cust Success

SaaS

Account Mgr

Medium co

About this role

Speee's Digital Transformation business division applies data, technology and the web to modernise the value chains of real-world industries such as real estate, renovation, healthcare, elder care, land use and used cars. It is hiring a Customer Success member for clients that already use its platforms and SaaS.

Because buying a service alone does not move a legacy industry quickly, customer success has to understand each client's situation and move alongside them. The role is therefore more than product explanation or a contact desk: it is the front line of industry DX. Duties are consulting on how to make the most of in-house platforms such as Ieul, Nurikae and Carsul, AI valuation, SFA and CRM products; business consulting that changes client mindset, organisation and systems; and using what customer success learns to plan new businesses and functions and manage those projects. Clients range from large companies to small ones.

Career paths include CS leader or manager, new-business CS launch, HR, business head, marketing or corporate planning.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.