Directs a contact center BPO division covering customer and technical support, client relations, budgets, profitability, workforce management, and operational improvement.
About this role
The role sits in the service operations division for BUYMA, a social shopping site. It supports the handling of compensation programs and merchandise flow, while also assisting with member-facing administration. The work covers review support, product receipt and dispatch, listings, member contact, and data entry.
For products using the Anshin Plus compensation program, the operator helps manage the process from review intake through notification of the result, following program-specific rules and the supplied manual. The posting names template-based email, basic PC operations, Google Sheets data entry and spreadsheet calculations, including arithmetic, SUM, and COUNT functions. Product handling is part of the receiving-to-shipping workflow.
The stated requirements are at least one year of work experience, basic PC skills, blind-touch typing, and the ability to use Google Sheets for data entry and calculations. These baseline skills support the review, transaction-processing, and administrative tasks described for the role.
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