Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
The Senior Onboarding Manager, Customer Experience guides Figma’s largest customers from pre-sales handoff through onboarding closeout. The role manages customer goals and timelines, coordinating with Account Executives and teams across Sales, Marketing and Product Support. It also partners with Technical Account Managers and Designer Advocates to provide a connected onboarding experience and help customers reach value. The manager reviews onboarding metrics and customer feedback to assess outcomes and identify customer initiatives or product opportunities. The role creates customer training and enablement materials to support adoption, and advises on product and industry best practices. Requirements include at least three years in a customer-facing B2B SaaS role working with technical products; strong communication, organizational and project-management skills, including managing multiple customer projects; relationship-building across customer roles and seniority levels; and a consultative ability to navigate complex business and technical environments and address customer needs.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Regional full-time role at a UNIQLO store, starting with customer service and the register and growing toward helping run the store: staff training, floor layout and sales.
Supports Datadog customers through tickets, live chat and screensharing, reproduces technical issues, troubleshoots integrations, and provides product demos and feedback.
Supports customer projects using small SAR satellite data solutions, from technical proposals and data analysis to report preparation, delivery, and feedback to solution development teams.
Handle tenant insurance claims by assessing damage, guiding policyholders, preparing payment approvals, and coordinating with adjusters, repairers, sales, legal, and product teams.
Guide customers through ProOne onboarding and adoption, define goals and KPIs with executives, propose workflows, create measurable value, secure renewals and upsells, support presales, and improve customer success operations.
Guide customers through home-building and purchase decisions, calculate budgets, organise preferences, introduce property firms and follow up without individual sales quotas.