Implements and supports CrowdStrike Falcon’s AI-powered detection and response capabilities, tuning ML models, building automation, and helping customers improve security operations.
About this role
Within Falcon Complete’s virtual security operations center, the Associate Analyst detects and responds to customer incidents in real time. The role handles incidents across Windows, Mac, and Linux, performs basic malware analysis, communicates recommendations and findings to customer management, and improves detection and countermeasure processes.
Required capabilities include incident-response investigations, forensic analysis of compromise, network protocol and log analysis, system administration, secure network architecture, static and dynamic malware analysis, and remediation planning. Coding experience in C, C#, VB, Python, Perl, Ruby on Rails, and .NET is required. Candidates need 0–2 years of related experience, the ability to work without supervision, project-management and communication skills, and the ability to explain difficult technical concepts to varied audiences. Proven AI-technology experience improving decision-making, workflows, efficiency, and business outcomes is also required. High business-to-native Japanese, including writing, is required for direct customer communication without peer proofreading.
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