Provide IT support for Anthropic staff in Tokyo under a hybrid policy, with office attendance expected at least 25% of the time. A bachelor’s degree or equivalent experience is required.
About this role
This Product Engineer sits within Anthropic’s Applied AI team and helps enterprise customers across Japan adopt Claude. The role combines customer-facing technical advisory with the design of practical AI solutions, working alongside Sales, Product, and Engineering to connect customer needs with reliable and safe implementations.
The work includes developing system architectures, applying novel prompting techniques, configuring Claude, building customized pilots, prototypes, and evaluation suites, and advising on integration with existing infrastructure. The engineer also supports onboarding, implementation, and ongoing technical adoption, occasionally leading customer workshops. The posting requires 4+ years of experience as a Technical Product Manager, Forward Deployed Engineer, or Platform Engineer, strong Python proficiency, strong technical aptitude, and recent experience building production systems with large language models.
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