AI Agent Customer Success

Geniee

Cust Success

GenAI

SaaS

About this role

JAPAN AI, an AI startup established in April 2023 as a group company of listed Geniee, is hiring a Customer Success professional for its AI-agent products (responsible for HR and CS agents). The company develops and provides AI products for improving productivity of Japanese enterprises, researching LLMs and generative AI, and launched an AI agent product in November 2024 that has been well received. Having grown to about 220 members over three years, the company aims to become the domestic No.1 in the AI market. The Customer Success role drives adoption, usage and success of the company's AI-agent products among customers. Full-time. The posting is written in Japanese.

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