BizOps/Operation Manager

Money Forward

SaaS

Operations

Management

About this role

Under Money Forward's mission, this role (employed by Money Forward's SMB Business Planning HQ and seconded to Cashmo Inc.) responds to the deepening 'accounting-talent hiring difficulty' for SMEs and the limits of traditional BPO. Cashmo — a fast-growing accounting-BPO service using Money Forward Cloud — joined the group in June 2025; the team (~50 people) is in an org-rebuilding phase, fusing Cashmo's advanced BPO know-how with Money Forward's SaaS/AI to build a 'next-generation accounting-BPO model' where SaaS × AI × people collaborate. As a core BizOps member you design and build a scalable operational foundation (OS), rethinking existing operations from zero to achieve scalable operational excellence and accelerate business growth. Full-time; Tokyo.

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