Leads strategic partnerships and co-marketing with MUFG and external partners, develops B2C services and business models, and manages cross-functional projects, campaigns, and ROI.
About this role
This Business Operations Manager sits in the corporate group, supporting management across enterprise sales and the SaaS business. Reporting to the CFO and corporate group executive, the role works with sales, the SaaS commercial team, marketing, and FP&A on business planning and company-wide KPI management.
It tracks enterprise pipeline and SaaS measures such as ARR and churn, prepares forecasts, sets quotas, and designs sales incentive plans. It also designs HubSpot CRM data processes, leads company-wide improvement and PMI projects, monitors sales progress, identifies bottlenecks, and coordinates billing with accounting. The posting requires three or more years in sales or business operations, corporate planning, or consulting; advanced analysis and modeling with Google Spreadsheet or Excel; CRM process design and operation using HubSpot or Salesforce; and strong coordination across sales, SaaS, development, and finance.
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