Manage accounting tasks including monthly, quarterly, and annual closing, consolidation, and audit coordination.
About this role
The Customs Expert role applies customs expertise in one of three areas: operations for Shippio Forwarding, consulting for shipper customers, or proposal and adoption support for Shippio Clear, a cloud customs service. The assigned area depends on experience, suitability and business needs; the three areas are not combined as one concurrent assignment. Operations work includes coordinating import/export clearance requests and related applications, mediating between shippers and customs partners, handling inquiries, standardizing processes, preventing repeat incidents and monitoring KPIs. Consulting includes customer interviews, analysis of import and duty data, proposing duty-saving measures, and designing and running the resulting workflows. For Shippio Clear, the role joins customer discussions, recommends practical use, supports workflow setup and user training, and responds to operational questions. Applicants must have at least five years of customs-practice experience at a customs broker or in an in-house customs department at a manufacturer, trading company or similar business.
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