Use card-usage data to develop growth strategy, advise executives, design execution processes and KPIs, and launch services using EPOS Card and Marui Group capabilities.
About this role
Marui Group is hiring a digital-transformation lead for its debt-servicing business, centred on EPOS Card receivables. The team combines customer-sensitive repayment consultation with technology to improve operations.
Responsibilities include defining DX strategy, managing projects and coordinating departments through change. Example initiatives include AI-assisted repayment consultations, automated calling, data analysis and automation of receivables-administration tasks. The role leads improvements from identifying problems through execution rather than only proposing technology.
Applicants need experience independently identifying operating issues and leading DX projects, management experience and collaborative communication. Debt-recovery or financial-services DX experience is desirable. The permanent role normally works09:20–18:05, with Wednesday and Sunday rest days after shift-based training.
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