Financial DX Service New Business Planning

This role plans new financial experiences for BANK APP, a consumer banking app, and BANK Biz, a banking portal for businesses. The products are developed with regional financial institutions and address areas such as personal asset building, business financing, and management assessment.

Responsibilities include designing and conducting research into end-user and financial-institution needs, selecting planning themes, shaping user experiences, directing prototype production, and presenting proposals to financial institutions. The role works with partner financial institutions and business companies to identify individual and corporate challenges and develop new solutions. Internal collaboration includes UI/UX designers, product managers, and sales and consultants. External stakeholders include executives, business leaders, and system vendors at partner organizations. The position is part of a newly established team focused on creating innovative user experiences and is expected to help lead the wider project team.

Relevant experience includes planning new businesses, apps, or web services; researching and understanding client and end-user needs; identifying points of differentiation through competitor research; planning how those findings should be incorporated into new or existing businesses; directing prototype creation; designing UX research and directing persona or storyboard creation; directing UI design for proposal prototypes; defining functional and business requirements for a potential release and translating them into prototype requirements; and proposing plans to clients through sales or proposal activities.

Preferred experience includes client work, working with financial-institution clients, project management for product production or development through release, knowledge of the banking industry, experience in digital-channel planning at a bank, experience in individual or corporate banking sales, and planning or executing promotional initiatives for apps or web services.

The position is full-time and employed by Money Forward with a secondment to Money Forward X. Compensation is negotiable under a monthly salary system and includes fixed allowances for 45 hours of overtime and 40 hours of late-night work. A high-performance bonus may be paid based on half-year evaluations and company performance. The initial trial period is three months from the start date.

Work is conducted in a hybrid style. In principle, two office days per week are mandatory, with three or more recommended; this may vary according to the company and work situation, and office days differ by team. Flextime applies with an eight-hour standard working day, a 60-minute break, a flexible period from 7:00 to 22:00, and core-time options of 10:00 to 15:00 or 9:30 to 14:30. The workplace is in Minato, Tokyo. Benefits include social insurance, a nearby-housing allowance, a nearby-moving congratulatory payment, rent deduction, health examinations, influenza vaccination, book-purchase support, a corporate defined-contribution pension, an employee stock ownership plan, and listed service discounts. Holidays include Saturdays, Sundays, national holidays, paid leave, three summer days, two winter days, and year-end and New Year holidays from December 31 to January 3.

The selection process consists of a casual interview or document screening, three interviews, and an offer meeting. A reference check and an assignment may be requested during the process.