Plan UNIQLO's global social media accounts on TikTok, Instagram, Facebook and X, set KPIs, and guide regional teams on content, campaigns, influencer work and fan engagement.
About this role
A leadership candidate role in Fast Retailing's Global Supply Chain Management Department, which designs the end-to-end process from production to delivery for all group brands including UNIQLO. The position sits in the e-commerce domain, as the group moves e-commerce delivery in-house and upgrades its global systems, working with e-commerce, product planning, inventory, the Customer Center and IT.
The hire runs several projects: planning and designing delivery services in line with e-commerce strategy and customer-experience guidelines, including in-house operations; leading globally scalable delivery operations and collaboration models with overseas markets and third-party carriers; finding delivery problems from customer feedback, such as product reviews, and quantitative data and driving fixes; and resolving store-delivery issues, including trunk transportation, to optimise inventory and transport across e-commerce and physical stores.
Required: experience identifying core problems in e-commerce delivery and operations from quantitative and qualitative data and driving improvements; treating delivery and logistics as part of the e-commerce business and customer experience; and driving projects with stakeholders in multiple countries and external partners.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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