Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The role supports the IaaS and data center business within USEN GATE 02, a corporate ICT service. The successful candidate will understand proposed solutions across public cloud, on-premises infrastructure, data centers, networks, and security, and conduct solution-based sales activities for corporate customers.
As a presales representative, the role involves attending customer meetings with sales representatives, understanding the customer’s current infrastructure and challenges, designing suitable cloud, on-premises, or hybrid infrastructure configurations, and presenting appropriate solutions. The role also includes proposing packaged services and data center services according to customer needs.
For delivery follow-up, the candidate coordinates with internal engineers for IaaS projects and with external partners for on-premises and data center projects. Responsibilities include preparing quotations, coordinating schedules, and managing progress. Projects may combine network, security, and other solutions and require coordination with adjacent internal departments.
The candidate will also conduct service training for direct sales staff and share information to raise knowledge across the sales organization. The position may later involve business strategy, service planning, organizational development, sales management, or leadership within the expanding IaaS and data center business.
Required qualifications include at least two of the following: practical corporate sales experience in the IT industry, sales experience involving AWS, Azure, or Google Cloud public cloud services, or data center sales experience. Cloud platform certifications at associate level or above, including AWS, Microsoft Azure, or Google Cloud certifications, are welcome.
The team has 12 members: one department manager, one sales manager, six sales staff, and four engineers. The position is based in Shinagawa, Tokyo. It is a full-time permanent role with an annual salary of JPY 5,000,000 to JPY 8,000,000. The annual salary is divided into 14 payments, with additional payments in June and December. The monthly amount includes deemed compensation for 25 hours of work. Annual salary is revised once a year in November.
Working hours use a flextime system with no core hours. Standard working time is 7 hours 30 minutes per day, with a 60-minute break. Full remote work is possible, although office attendance may be required when necessary. The posting also asks employees to attend the office two days per week and states that attendance is generally required during approximately the first month after joining. Annual holidays number at least 125 days, with weekends and public holidays off. Benefits include social insurance, transportation allowance, a remote worker allowance, qualification incentives, employee stock ownership, defined contribution pension, group insurance, health checkups, and various service and facility discounts.
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