Support PR TIMES users by handling service and press-release inquiries, reviewing releases and company information, coordinating distribution operations, improving workflows, and helping raise support quality.
About this role
This role is part of the Sales Department in the PR TIMES business unit and covers sales and marketing for the PR TIMES press release distribution service. The work includes developing new business, increasing use among existing customers, and planning and operating marketing initiatives such as events and seminars.
The main sales scope extends from initial approaches through inside sales and field sales to hands-on support after implementation. The role involves proposing solutions to customers’ public relations and PR challenges, supporting effective use of the service, and promoting both customer success and growth in the number of subscribing companies. It also includes planning and operating seminars, study sessions, and public relations communities according to customer concerns and needs.
Specific examples include new-business sales for PR TIMES, proposals that address public relations and PR issues, initiatives to increase press release usage, planning and operation of seminars and study sessions, and upselling proposals for PR planning services. The role involves not only one-to-one hands-on support but also broader programs that help customers use the service effectively.
Depending on the employee’s interests, responsibilities may also include managing the Sales Department and planning and executing company-wide projects. Examples given include planning a region-specific commercial and press briefing, providing the service free of charge to nonprofit organizations such as NPOs and NGOs, and using a shareholder benefit program to provide tickets to prospective customers.
The business domain is public relations. PR TIMES develops and operates the PR TIMES press release distribution service as its core business and also operates early-stage SaaS businesses and media services. The service is used by companies to distribute official primary information about their activities, products, services, and people. The posting states that the company has more than 110,000 client companies and has achieved 17 consecutive periods of revenue growth and profitability.
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