Design and improve operations for a platform business providing card, credit, and financial operations to partners. Standardize workflows, coordinate stakeholders, and build KPI monitoring.
About this role
The assistant sits in UPSIDER’s Legal team, supporting operations behind the company’s payment infrastructure. The team is expanding its receivables-recovery support, and the role contributes to both case administration and the development of repeatable legal workflows. Tasks include gathering evidence and preparing documents for recovery cases, tracking and visualizing case status, and building and operating workflows to automate these processes. The role also covers storing executed contracts in online tools and updating their records. It further involves applying AI and other tools to streamline recurring work, planning and implementing new processes, and responding to internal and external inquiries by chat or phone. Applicants should act without waiting for detailed prompts, carry routine work through carefully and responsibly, ask questions when unsure, and use feedback to improve. Basic computer skills are required, including typing and experience with a document tool such as Word or Excel. Previous legal expertise is not required.
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