Logistics Operations Enablement Member

GO Inc.

Operations

Logistics

Flextime

Startup

About this role

The role is part of the operations-promotion team for GO’s logistics business, a platform connecting shippers with transport companies and drivers. It turns systems designed by business-development and strategy colleagues into daily operating practices as the service scales. The business addresses last-mile logistics digitization, matching available driver capacity with shipments, and reducing multi-tier subcontracting. Responsibilities include maintaining customer data and contract records in systems such as kintone; coordinating carrier and driver onboarding, including registration, document checks, and initial guidance; and writing or improving procedures in Notion and Google workspaces. The role also responds to partner inquiries by email, phone, and chat, extracts and summarizes operational data, monitors activity and matching KPIs, and supports sales and marketing materials. Required experience includes at least three years in administrative or assistant work, a record of handling concurrent tasks while organizing or improving workflows, and coordination with internal and external stakeholders to advance contract-related work.

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