Lead product management for the OneBank service, focusing on user understanding and complex system integration.
About this role
SmartBank's OneBank combines a household-budget app with a Visa prepaid card, so building it means understanding people's lives. Product management there centres on UX research, and the system behind the product is complex because of integrations with partners such as Visa Net. The company is hiring a Product Manager who can turn complex requirements into simple functions and help build the product management team, since managers currently lead their own teams and projects.
The manager creates features and improvements based on user problems, conducts research to gather qualitative and quantitative data, forms hypotheses from that data, analyses and designs policy for growth, prioritises the backlog on user value, manages projects to protect deadlines and quality while coordinating with other roles, and designs operations for running the service.
The job asks for puzzle-like problem solving across user needs and system and business demands.
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