Lead the launch of new business initiatives under the CEO, focusing on product management and customer insights.
About this role
SmartBank's OneBank household-budget and Visa prepaid card service is built around understanding people's lives and money, and the company is hiring a Senior Product Manager. Product management stresses UX research, and the system behind OneBank is complex because of links with partners such as Visa Net, so managers must turn complex requirements into simple functions. Each manager currently leads their own team or project, and the senior manager helps build the product management team.
The senior manager sets product policy and plans for themes based on business strategy, leads the examination and hypothesis testing of hard-to-solve features, carries out research to collect qualitative and quantitative data, forms hypotheses from the data, analyses and designs policy for growth, and builds the team so that cross-functional product development works effectively.
Problems range from what users want to demands from systems and the business, so the work resembles solving a puzzle.
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