Support PR TIMES users by handling service and press-release inquiries, reviewing releases and company information, coordinating distribution operations, improving workflows, and helping raise support quality.
About this role
This product manager role belongs to the PR TIMES business unit’s product group and covers product management across multiple services, including the press release distribution service PR TIMES, the story distribution service PR TIMES STORY, and the public relations analysis and measurement tool Web clipping.
The role is responsible for translating strategy into concrete features and initiatives and delivering products to users with a public-first perspective. Responsibilities include discussing the product vision with the company representative, investigating data, interviewing and analyzing business-side stakeholders, examining product value and customer experience, planning service improvements, defining requirements, prioritizing initiatives and development work, managing progress, coordinating and negotiating with development members, and handling launch operations, post-launch measurement, and follow-up actions. Development direction is conducted by engineers on a project basis.
The product manager role does not include creating the business plan or product vision, or people management of engineering members.
The position covers services with more than 110,000 customers and more than 1,000 new announcements published daily. The company is also pursuing a global service in addition to its operations in Japan. The development organization has revised its development structure and workflows since fiscal 2021, including ticket management, sprint practices, and documentation. The team holds weekly engineering study sessions, technology-sharing meetings in lightning-talk format, and an internal ISUCON. Junior members also participate in technology selection, platform design, and framework planning. Product management experience and knowledge of product development are valued, while the posting also emphasizes working with aligned members to shape the appropriate future state of the products.
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