SCM Order Management Operations Leader Candidate

This role supports order and purchasing operations in TBM’s supply chain management division. The SCM team is integrating sales-side activities, including sales administration and accounts receivable, with purchasing, logistics, and accounts payable operations as the business and organization expand.

The position is a hands-on leader role. Approximately 50% of the work involves order, sales, purchasing, and accounts payable operations. Responsibilities include managing order information from sales teams and customers, entering data into core systems, preparing billing data, recording sales, entering purchase data, preparing purchase orders, managing delivery dates, and handling supplier payments. The role also adjusts customer-specific specifications, delivery dates, and price changes and corrects related system figures.

Approximately 25% of the work involves supporting and managing operational staff, including part-time and temporary staff. Duties include assigning work, checking progress, answering questions during the day, performing final checks on order, purchase, and billing data, detecting numerical errors, and adjusting tasks to reduce uneven workloads.

Approximately 25% of the work involves standardization and digital transformation. The role documents complex order procedures and customer-specific processes in checklists and manuals, updates formats using Google Workspace and Excel functions such as IF, VLOOKUP, and XLOOKUP, and uses tools such as Gemini and GAS to automate data matching and transcription. The role also works with accounting and other teams to review transaction flows, month-end closing processes, and business procedures.

Required experience includes practical back-office experience in areas such as domestic or international sales administration, purchasing, or shipping operations. Candidates must have practical experience with Excel functions and pivot-table aggregation, or with Google Workspace tools including Sheets, Docs, and Forms. The posting also seeks structured thinking, problem-solving ability, an understanding of business transaction flows and internal rules, and a proactive approach to improving operations.

Experience leading a team or managing members, using generative AI tools such as ChatGPT, Copilot, or Claude, AI-OCR, GAS, or RPA for process improvement, redesigning workflows, or understanding accounting-based transaction and posting flows is welcomed.

The stated work schedule is 9:00–18:00, including a 60-minute break. Annual holidays total 120 days, generally including Saturdays, Sundays, national holidays, and December 30 through January 3. One holiday workday may occur annually for TBM CAMP. The position is based at the company’s headquarters in Chiyoda, Tokyo. Salary is an annual range of JPY 4,000,000–6,000,000, determined according to experience, skills, and potential. Benefits listed include housing and moving allowances subject to conditions, commuting allowance up to JPY 30,000, special leave at joining, shortened-hours arrangements, and award payments.