Lead PM and PMO work for the AI Concierge telephone automation service, managing scope, costs, stakeholders, requirements, implementation, and improvements to customer operations.
About this role
This role combines agency sales at USEN's Insurance Business Promotion Department with relationship development at USEN Small Amount & Short-Term Insurance. The position supports commercial clients introduced by group companies and proposes risk management solutions and embedded insurance products.
Responsibilities include interviewing clients, designing plans, preparing quotations, conducting business meetings, negotiating contracts, processing applications, handling policy changes and accidents, and managing renewals. The role also proposes and expands embedded insurance arrangements that allow customers to join insurance seamlessly when purchasing products or services. Customers include large corporations, chain stores, large facilities, individual businesses, and small chains. Personal fire insurance, automobile insurance, and life insurance are not handled.
The position also provides education, training, and meeting support for approximately 1,000 USEN insurance solicitors, as well as training for real-estate partners who introduce prospective store operators at the time of tenant lease contracts. These activities support the provision of store-focused property insurance and related services.
Applicants must have at least two years of sales experience at a non-life insurance company or insurance agency. The role seeks people who act proactively, continue challenging themselves, involve others to achieve results, and create new value without being limited by conventional assumptions.
The insurance business has approximately 60 members, with around 20 people in the professional insurance organization. The role belongs to USEN Small Amount & Short-Term Insurance's Relationship Development Department and USEN's Insurance Business Promotion Department, with assignment to these operating companies from U-NEXT HOLDINGS.
The position is full-time and located in Shibuya, Tokyo. Remote work is available and is generally used about twice per week.
Remote work is available, and the company states that it is generally used about twice per week.
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