Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
This role combines agency sales at USEN's Insurance Business Promotion Department with relationship development at USEN Small Amount & Short-Term Insurance. The position supports commercial clients introduced by group companies and proposes risk management solutions and embedded insurance products.
Responsibilities include interviewing clients, designing plans, preparing quotations, conducting business meetings, negotiating contracts, processing applications, handling policy changes and accidents, and managing renewals. The role also proposes and expands embedded insurance arrangements that allow customers to join insurance seamlessly when purchasing products or services. Customers include large corporations, chain stores, large facilities, individual businesses, and small chains. Personal fire insurance, automobile insurance, and life insurance are not handled.
The position also provides education, training, and meeting support for approximately 1,000 USEN insurance solicitors, as well as training for real-estate partners who introduce prospective store operators at the time of tenant lease contracts. These activities support the provision of store-focused property insurance and related services.
Applicants must have at least two years of sales experience at a non-life insurance company or insurance agency. The posting seeks people who act proactively, continue challenging themselves, involve others to achieve results, and create new value without being limited by conventional assumptions.
The insurance business has approximately 60 members, with around 20 people in the professional insurance organization. The role belongs to USEN Small Amount & Short-Term Insurance's Relationship Development Department and USEN's Insurance Business Promotion Department, with assignment to these operating companies from U-NEXT HOLDINGS.
The position is full-time and located in Shibuya, Tokyo. It uses a flextime system without core hours, with standard working hours of 7 hours 30 minutes per day and a 60-minute break. Remote work is available, and the company states that it is generally used about twice per week. Annual holidays number at least 125 days, with weekends and public holidays off. Benefits include social insurance, transportation expenses, a remote worker allowance, qualification incentives, group insurance, defined contribution pension, paid leave, and multiple welfare and health-related programs.
Annual compensation is 5,000,000 to 7,000,000 JPY. The annual salary is divided into 14 payments, with additional payments in June and December; the monthly amount includes deemed wages for 25 hours of work.
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