Leads FAQ website planning with PKSHA FAQ, handling requirements, category design, revisions, data migration, site direction, stakeholder coordination, analytics, and improvement proposals.
About this role
This Product Designer role sits within PKSHA’s AI and DX projects, where the focus is turning customer problems and business requirements into product experiences that users can understand and use. The designer works across the delivery process rather than only producing visual screens, partnering closely with product managers and engineers to shape practical solutions.
The work covers organizing requirements, designing UX, creating prototypes with tools such as Figma, and improving product quality through iteration. The role requires experience designing UI/UX for web applications or business systems, translating customer issues or operational requirements into screens and specifications, collaborating with PMs and engineers, and creating prototypes with Figma or similar tools.
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