Designs AI and DX product experiences, translating customer needs into screens and specifications. Works with PMs and engineers on UX, Figma prototypes, and quality improvement.
About this role
This Web Director role sits in the AI SaaS business and focuses on FAQ sites built with PKSHA FAQ. It takes work from understanding a site's purpose and organizing requirements through category design, FAQ improvements, data migration, and design direction. The position coordinates internal and external stakeholders and works with designers and engineers to move projects forward and maintain quality.
Day to day, the role defines requirements, manages schedules and quality, proposes and carries out FAQ revisions, structures communication with project contributors, and recommends site improvements. It also analyzes website performance with Google Analytics or similar tools and uses the findings to suggest changes. The work combines web production direction, stakeholder coordination, information architecture, and measurement of site effectiveness.
The posting requires practical Web Director experience, with roughly two or more years indicated, as well as experience defining requirements, creating wireframes, and managing progress in web production. Candidates must also have experience advancing projects with designers and engineers, web analysis using Google Analytics or similar tools, and smooth communication with internal and external stakeholders.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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