Partner Solutions Architect enables consulting and system integrator partners on Databricks, leading technical workshops and advising on data, cloud, and AI platform adoption.
About this role
The Engagement Manager sits in Professional Services Operations and leads customer engagements across the services and training lifecycle. The role connects customers with Sales, Field Engineering, Support, and Product teams, helping organizations define success and obtain value from data and AI services.
Responsibilities include understanding business and technical requirements, scoping engagements, estimating time and cost, preparing statements of work, coordinating delivery, managing stakeholder expectations, and resolving resource or delivery challenges. The manager also identifies opportunities for additional services and supports bookings and revenue targets. The work covers end-to-end data-system implementation from technology, operations, and security or governance perspectives, with particular attention to modern technologies such as AI agents.
Candidates should bring experience selling or delivering services, working directly with business and technology audiences, identifying customer needs, and implementing solutions. The posting also requires experience owning projects or programs using Agile Scrum, Kanban, and waterfall methods, strong service delivery and program-management skills, a bachelor's degree in computer science or a related field, and excellent communication skills in Japanese and written English.
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