Supports Windows identity environments by diagnosing complex Active Directory, authentication, Group Policy, PKI, and hybrid identity issues through logs, traces, and troubleshooting.
About this role
As a Customer Reliability Engineer for the LINE Messaging Platform you are fully responsible for investigating and supporting the technical problems that concern users of the Messaging Platform, using deep domain knowledge and strong technical skills to solve issues for internal and external users. Joining the existing CRE team you learn domain knowledge first-hand, handle user information, prepare documents and train new members as the team grows, and — with a 'DevOps separation' motto — work toward stable operation. Permanent employee; Tokyo.
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