Leads the buildout of Mico’s Security Engineering function, setting cross-product strategy and overseeing product, AI/LLM, governance, data-protection and incident-response work.
Mico
Customer engagement software · Conversational AI · Marketing technology · Kita, Osaka
Mico is a Japanese customer-communication software company. Its products include Mico Engage AI for LINE marketing and personalized messaging, BizClo for managed one-to-one LINE conversations, the Micomy LINE Mini App membership card, and Mico Voice AI for automated outbound and inbound calls. Marketing, sales, and customer-support teams use its tools across industries.
Mico sells software together with implementation and operational support to businesses. Mico Engage AI carries initial implementation, monthly, and optional fees, while its AI inbound-call service uses connected-call pricing plus telecom-related charges.
- Salary range
- ¥3.6M – ¥18M
- Median
- ¥7.5M – ¥12M
- Can be worked in English
- 10%
- Remote or hybrid
- 95%
- Most requested
- Generative AI / LLM 6
- AWS 3
- Git 2
- JavaScript 2
- Machine learning 2
- MySQL 2
- JLPT N3 or lower 2
- JLPT N2 1
- JLPT N1 1
- Japanese posting, level unstated 15
- No Japanese level detected 1
- Common areas
- Sales 6
- Business development 5
- Customer success 4
- Data engineering 2
Measured from the 20 listings Ranked has live for Mico. Japanese level, visa signal and skills are AI-graded from each posting and can be wrong — confirm against the employer's original posting before applying.
20
open positions at Mico
8
Lead enterprise customer strategy and cross-channel AI projects, coordinating stakeholders from requirements through delivery, adoption, and account expansion.
Leads Mico Voice AI product development, translating enterprise needs into voice and automation features and coordinating priorities across a global engineering team in a hybrid work model.
Leads enterprise sales of Mico’s AI products for large B2C clients, shaping tailored proposals and guiding complex deals from account targeting and executive outreach through closing.
Sell Mico’s AI customer-engagement products to businesses, leading new sales from discovery through closing and tailoring proposals to acquisition, inquiry-response and customer re-engagement challenges.
Builds enterprise adoption of Mico Voice AI through new-business sales, call-flow design, trials and impact validation, while shaping industry playbooks and go-to-market plans.
Lead the data platform for Mico Engage AI, setting governance and storage strategy while improving Aurora MySQL and TiDB, redesigning customer data models, and moving analytics to Snowflake.
Leads full-stack development of Mico Message, designing customer applications, internal tools, scalable APIs and backend services while guiding architecture, reliability improvements and engineering practices.
Lead Mico’s cloud infrastructure and reliability projects, improving architecture, delivery pipelines, observability, incident response and cloud costs.
Help existing enterprise customers gain value from Mico Voice AI and expand contracts through solution sales and account development.
Leads data science for ad-delivery optimization and recommendation engines, building and operating ML models, analyzing data, defining KPIs, and improving model performance.
Lead machine learning and statistical modeling for advertising optimization, recommendation systems, customer segmentation, and data-driven business strategy. Collaborate with stakeholders and improve production AI systems.
New graduate consultants analyze client businesses, identify growth bottlenecks, and design, execute, and refine AI-agent strategies with clients, sharing feedback with product teams.
Lead enterprise sales for Mico Voice AI, from prospecting and consultative proposals through closing, implementation support, workflow change, expansion, renewals, and customer feedback.
Inside-sales/BDR staff research target companies, explain products, set meetings, and refine outbound outreach with marketing, sales, and CS teams. Flexible remote/office work.
Manage accounting, invoicing, receivables, payables, fixed assets, and closing for two overseas subsidiaries. Improve workflows and support future listing preparation.
Manage Mico Engage AI or new products in a hybrid role through customer research, roadmap planning, feature definition, development coordination, performance monitoring, and stakeholder alignment.
Leads PR for Mico’s B2B SaaS products through content planning, media relations, interview handling, market analysis, and results measurement to support brand growth and lead generation.
Lead business development for enterprise clients in insurance, finance, and staffing: uncover growth bottlenecks, validate solutions with Mico products, and build recurring revenue.
Design SaaS solutions with sales and product teams, lead demos and PoCs, answer technical questions, support customer onboarding, train internal teams, and help resolve implementation issues.