Manage hotel check-in and check-out, respond to telephone and online bookings, and contribute to accommodation plans and events. Prior experience is optional.
About this role
This front desk role at KOKO HOTEL Tsukiji Ginza is an in-charge candidate position. Staff handle check-in and check-out, telephone and online reservations, changes and enquiries. They provide hotel, sightseeing and transport information, settle accommodation and additional-service charges and issue receipts. As they become familiar with the work, experience and aptitude may lead to administration, ordering, stock control or management support.
Basic PC skills, communication, teamwork, flexible responses and courteous guest interaction are required. Hotel experience is mandatory, though broad recruitment copy also welcomes newcomers. Prior in-charge or management experience is explicitly unnecessary.
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