Manage hotel check-in and check-out, respond to telephone and online bookings, and contribute to accommodation plans and events. Prior experience is optional.
About this role
The front desk position at KOKO HOTEL Tsukiji Ginza handles guest check-in and check-out and reservations made by telephone or online. Staff manage booking changes and enquiries, explain hotel facilities and provide information about local attractions and transport. They also settle accommodation and additional-service charges, process accounts and issue receipts.
Applicants need basic PC-operation skills, clear communication, teamwork, flexible responses to changing situations and courteous interaction with guests. Previous hotel experience is not mandatory. Training and support are available for people entering hospitality without previous experience.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Similar jobs
Handle hotel check-in, reservations, guest information and payments. The role requires hotel experience and basic PC skills; management experience is optional.
Supports corporate network service operations through escalation handling, inquiry analysis, process improvement, stakeholder coordination, and AI-enabled efficiency initiatives.
Leads enterprise adoption of ANDPAD BM through SaaS implementation, workflow design, maintenance-data organization, and system integration, while turning customer challenges into product proposals.
Handle tenant insurance claims by assessing damage, guiding policyholders, preparing payment approvals, and coordinating with adjusters, repairers, sales, legal, and product teams.
Manage Japanese enterprise accounts using AIQUA, BotBonnie, AIRIS and AdCreative.ai. Lead onboarding, campaign design, data reviews, QBRs, renewals, account growth, and product feedback.