Manage hotel check-in and check-out, respond to telephone and online bookings, and contribute to accommodation plans and events. Prior experience is optional.
About this role
The night-shift front desk role at KOKO HOTEL Ginza 1-chome centers on guest service. As staff become familiar with the work, their experience and aptitude may also lead to accounting or general-administration tasks, ordering, inventory control and support for management.
Required qualifications include basic PC operation, clear communication, teamwork, courteous interaction with guests and flexible responses to changing situations. Hotel-industry experience is listed as mandatory and reinforced by the role title, although the general recruitment text also welcomes people new to hospitality.
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