Support customer success by maximizing client outcomes through effective communication and collaboration across departments.
About this role
Geniee (marketing-technology; ad-platform and marketing-SaaS) seeks a Customer Success (Tech Support) leader candidate to support existing clients in improving conversion rates and to provide operational assistance, while managing the customer-success team and optimizing workflows, committed to clients' outcome creation. Full-time (正社員), Japanese around business level, visa sponsorship available, mostly in-office (remote possible by arrangement for family circumstances), monthly salary roughly 357k–571k JPY (≈5–8M/yr). Based in Nishi-Shinjuku, Tokyo.
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