Supports internal IT across endpoint and account operations, Intune device management, escalated help-desk cases, network triage, asset tracking, documentation and process improvement.
About this role
This senior backend engineer works on ArkEdge Insights within the Solutions Ecosystem team, combining Earth-observation, geospatial, IoT and open data in applications for user decisions. The team develops services from proof of concept into commercial production; the role strengthens production web backends across backend, cloud and data-processing concerns. The work covers production readiness and backend architecture; Web APIs, data stores, asynchronous processing, data pipelines and cloud configuration; plus logging, monitoring, alerting, incident response, reliability, security, performance and cost. The engineer implements and operates systems, investigates incidents, and shares decisions through reviews, ADRs and runbooks. Required experience includes setting design direction for a production web backend; releasing, operating and improving production systems; designing and operating on a public cloud; addressing non-functional needs such as reliability and operability; and contributing to team decisions and design improvements through reviews. AWS expertise is not required with comparable public-cloud experience.
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