Corporate IT Engineer

ArkEdge Space

Tech Support

Help Desk

About this role

In the Information Systems Department, the Corporate IT Engineer supports internal IT for satellite development, business development and corporate teams, covering devices, SaaS and accounts, security, IT assets, office networks and employee support. The work includes Microsoft Intune enrollment, profiles, app distribution and updates; escalated help-desk troubleshooting; device and account setup; asset and license tracking; and initial network triage with colleagues and vendors. The role documents procedures, standardizes routine work and identifies automation opportunities. Named environments include Microsoft 365, Google Workspace, Windows, Mac, Linux, LAN and VPN. Applicants need 2–3 or more years in help desk or internal IT, handling diagnosis, resolution and records beyond first-line intake; SaaS and account administration for a company-wide service such as Microsoft 365 or Google Workspace; and either MDM device operations or information-systems work in an MDM-managed environment. Basic LAN, VPN and DNS/DHCP understanding, initial fault isolation, vendor-work management and reproducible documentation are also required.

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