A new-graduate business-track role spanning consulting, sales, customer success and possible business development, helping companies use CX, data and AI to address business challenges.
About this role
The role supports PLAID ALPHA, PLAID’s professional-services business, whose model combines product and people. Working under the business lead, it contributes to growth planning and operations for a recently launched business that has already supported more than 100 client companies. Responsibilities include planning new service lines, leading business-plan development with relevant departments, and coordinating short- and medium-term marketing direction with delivery teams. The role also designs and builds AI-enabled processes to improve productivity, and supports business operations across recruiting, employee development and evaluation, staffing, contracts, and finance. Applicants need at least two years’ experience in one or a combination of: business planning, promotion or management (in B2B, at an operating company or support company); data-based productivity-improvement planning or reporting; or advancing projects toward goals while managing multiple stakeholders, internally or externally.
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