Leads AI consulting projects for enterprise clients, from organizing business challenges and defining solutions to PoC, implementation, operational adoption, and measurable outcomes.
About this role
This new-graduate business-track role spans PLAID’s SaaS product, professional services and AI/data businesses, with placement shaped by candidates’ interests and suitability. Its CX platform KARTE uses first-party customer data for real-time analysis, personalized web and app experiences, multichannel marketing and ad optimization. The AI business includes Context Lake, which processes unstructured data to structure customer context for business use. Potential assignments include consulting with PLAID ALPHA, partnering with companies to identify customer-experience and data-use challenges, develop strategies, and support implementation and improvement. Sales and customer-success roles propose PLAID products and services, explore both visible and underlying business problems, and connect adoption to customer value. Business development may also be considered. Candidates are expected to care about the company’s purpose and mission, take an interest in creating value with AI, data or technology, think independently, test approaches when facing uncertain challenges, and follow purposeful work through to completion.
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