A new-graduate business-track role spanning consulting, sales, customer success and possible business development, helping companies use CX, data and AI to address business challenges.
About this role
PLAID’s Solution Sales role connects enterprise customers’ business priorities with KARTE, its CX and first-party-data platform. It focuses on complex finance, retail and apparel environments, where existing systems and organizational structures can limit product adoption. In partnership with Sales, Product and professional-services teams, the role develops technical approaches for new deployments and expanded use. Work includes identifying customer business issues; designing technically grounded solutions; creating demonstrations based on data use and workflows; translating customer requests into implementable specifications; and assessing how KARTE should connect with existing data environments. The role also standardizes industry practices and shares findings with Product. Applicants need either experience proposing marketing-related solutions in IT consulting, SaaS or SIer, or experience leading CRM/MA implementation or adoption in a company’s marketing or product function. They must also bring expertise or strength in at least one of SQL, APIs, JavaScript or data structures; project management; presentations; technical problem-solving; or marketing operations.
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