Lead customer research and product strategy for large financial projects, defining value, prioritizing work, directing web/app UI/UX, aligning stakeholders, and improving KPIs after release.
About this role
This full-time lead role drives projects needed to realize business strategy, including the launch of new businesses. The work covers execution and issue resolution as well as strategy formulation, with leadership expected through delivery. Based on business results and organizational contribution, progression to business head or executive management is possible.
The role supports a financial-services business that operates the WealthNavi robo-advisor. Current project examples include launching businesses in areas such as life insurance, expanding functions of the MAP AI platform through product management, advancing a planned digital bank operated with MUFG Bank, and launching digital asset-formation services through integration with MUFG e-Smart Securities. Other examples include advancing an AI strategy through collaboration with Moneytree and OpenAI and supporting strategy related to MUFG Retail and Digital Business.
Responsibilities include planning new businesses and business strategies; identifying and validating opportunities through market research and quantitative analysis; preparing and monitoring business plans and P&L; driving projects and solving issues during execution; coordinating with executives and internal and external stakeholders; and managing project progress, team structures, and documentation.
Required experience includes delivering results from strategy development through execution in business development or service planning; independently defining issues and leading them to resolution while involving multiple stakeholders; and making decisions and moving work forward in situations with substantial uncertainty. Preferred experience includes preparing and monitoring business plans and P&L, identifying and improving business issues through quantitative and qualitative analysis, leading alliance projects with large companies, product management or system-development project delivery, and business development or planning in the financial sector.
The position is based in Shinagawa, Tokyo, and is a permanent employee role. Hybrid work combines at least three office days per week with working from home, subject to assignment-specific exceptions.
Weekly company events and meetings, welcome lunches, and monthly team lunches are also provided. Employees may choose a Mac or Windows computer subject to assignment exceptions, and the office is equipped with Herman Miller work chairs. The selection process consists of document screening followed by approximately two or three interviews with employees and executives.
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