Lead PM and PMO work for the AI Concierge telephone automation service, managing scope, costs, stakeholders, requirements, implementation, and improvements to customer operations.
About this role
This full-time open sales position covers the communications and energy business. The final assignment is determined through interviews that consider the candidate’s experience and career goals.
Possible assignments include SaaS solution sales, proposing Google Workspace, Microsoft 365, LINE WORKS, kintone, CloudSign and other cloud services from proposal through order and delivery. Office solution sales covers office background music, greenery, signage, cameras and office-environment construction support, with proposals aimed at improving the workplace environment. ICT solution sales involves identifying latent business needs by telephone and other methods, creating business meetings and connecting them to field sales. In the AI and call-center business, the role plans and proposes an AI collaboration contact-center model combining internally developed AI tools with human support, including voice-interaction AI, RPA, generative AI and outsourced call-center operations.
The business serves small and medium-sized companies under an infrastructure-optimization mission. Its offerings include SaaS and security solutions, the company’s USEN Hikari fiber service, network and cloud services, and substantively renewable energy. The role may work with referrals from group companies, seminar leads, manufacturers and partner companies, and may contribute to lead-generation process development using AI.
The required qualification is at least two years of individual or corporate sales experience. Experience handling cloud services or SaaS, and sales experience in electricity, gas or telecommunications infrastructure, are welcomed. People who can run PDCA based on logical thinking and involve manufacturers or partner companies to move projects forward are also welcome.
The work locations are in Shinagawa and Shibuya, Tokyo. Remote work is available.
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