Lead business development for a tutoring-school SaaS business by researching customer and education-site needs, designing and validating solutions, supporting customer success, and driving growth with product and sales teams.
About this role
This core member role leads corporate sales and business development for a new employee education business. The program uses generative AI to support employee learning and is intended for companies in industries including housing, construction, pharmacy, and manufacturing.
The role involves speaking with field leaders through executive-level stakeholders to identify workforce development, training, and operational challenges. Based on each customer’s training requirements and work processes, the role designs learning experiences and implementation plans. Responsibilities cover prospecting for new customers, planning and running trials, leading implementation through the creation of results, supporting use after implementation, and proposing expansion within customer organizations.
Business development responsibilities include researching target industries and customer segments, designing approaches for those markets, and testing hypotheses about the business. Customer discussions are used to provide feedback on the product and content, and to plan and validate new forms of value and service models. The role therefore combines customer-facing sales with ongoing market exploration and business model development.
The program was created in response to training challenges in jobs that require specialist knowledge and customer-facing skills. In these settings, training often depends on on-the-job instruction, which can make guidance dependent on individual instructors and can delay employees’ readiness. The program provides repeated practice through AI role-play and knowledge acquisition so that employees can build practical ability independently.
The business began providing the corporate employee education program in March 2026. Product prototypes, customer proposals, validation, and the incorporation of feedback into the product are being developed through repeated testing by a small team. Generative AI is used in product development and content creation. The work location is in Bunkyo-ku, Tokyo.
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