A new-graduate business-track role spanning consulting, sales, customer success and possible business development, helping companies use CX, data and AI to address business challenges.
About this role
Within PLAID ALPHA, this consultant supports customer-data projects using Context Lake and Context Cube, PLAID’s AI data platform and analysis and visualization tool. The work integrates and structures customer, product, purchase, behavior, content and campaign data for analysis and business decisions. Client findings also inform product improvements. The consultant clarifies client questions, reviews data fields, granularity, quality and table structures, and uses SQL or Context Cube’s Data Agent to extract, transform and aggregate data. Work also covers KPI, segment and analysis-dimension design; analysis and visualization of customer data; dashboard requirements; client discussions of findings; and coordination with FDEs and data engineers. Applicants must have consulting or customer-facing experience, SQL-based data extraction and analysis, KPI or analysis design, data-quality validation, and experience visualizing and documenting findings. They must be able to connect analysis to business issues or actions and interview and explain to stakeholders.
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