A new-graduate business-track role spanning consulting, sales, customer success and possible business development, helping companies use CX, data and AI to address business challenges.
About this role
Within PLAID ALPHA, this consultant leads client data and AI projects using Context Lake, PLAID’s AI customer-data analysis foundation, and Context Cube for analysis and visualization. The role structures client challenges, designs a route to measurable outcomes, and owns data and analytical quality as well as delivery. Project learning also informs service standardization and product improvement. Responsibilities include proposing projects and defining scope, deliverables, KPIs, team structure and schedules; coordinating data research, analysis and Cube development; and aligning expectations with clients. The consultant reviews analytical approaches, metrics and findings, manages quality risks, works with analysts, FDEs, data engineers and product teams, and supports progress from proof of concept to production and continued use. Applicants must have led or managed data-utilization projects; understand data structure, granularity, joins and quality; and have experience in KPI or analysis design. They must be able to review analytical results and data requirements, structure client issues and define requirements, align expectations with clients, and advance projects by engaging multiple professional disciplines.
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