Manage major enterprise accounts, develop account strategies, build customer and partner relationships, and propose network solutions while coordinating with technical, service, and support teams.
About this role
This entry-level Sales Operations role supports the processes that move customer orders from quote to delivery. It covers pricing, configuration, deal registration, order management, invoicing, contract life-cycle management, and accurate sales-incentive crediting. The role maintains customer and deal information in internal systems and produces reports on sales-processing activity.
The work includes collecting, consolidating, and charting sales and process data to identify trends and issues, applying basic analysis, and implementing specified changes to processes and tools. It also involves understanding stakeholder needs and performance expectations. Applicants need a bachelor's degree in Business Management or an equivalent qualification, typically 0–2 years of experience, and a basic understanding of business and sales-processing tools, systems, and practices, together with analytical, statistical, and problem-solving skills.
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