Inside Sales Launch

Repro is launching sales for Booster, its new product that speeds up websites from the day a tag is installed, and is looking for someone to help build the inside sales function from the start. The role is responsible for everything involved in creating sales meetings.

The person follows up inbound leads that arrive through marketing activity (inquiries, seminars and white-paper downloads) by email and phone, and runs outbound outreach to target companies based on their own hypotheses about customer problems, using email, phone, letters and direct mail. They also design and improve the workflow and operations using tools such as Salesforce, and coordinate with marketing and field sales to turn leads into meetings and orders. Beyond doing inside-sales work, the employer wants someone who can think about expanding the Booster business and build the team and mechanisms for it.

The role calls for a customer-first approach and deep customer understanding; because the team has the most customer contact, it picks up client issues early. The person starts from the area they have experience in and widens over time.