Internal Business Consultant / Project Manager

SoftBank

Project Mgr

Consulting

GenAI

About this role

This role sits within the Business Systems Development organization and supports the design of SoftBank’s internal systems and company-wide business processes. It combines internal consulting with project management, focusing on business process redesign rather than simply introducing systems as requested.

The work covers fact-finding interviews, analysis and visualization of current As-Is operations, identification and quantification of waste, root-cause analysis, and design of To-Be processes. The role defines system functions and their placement within the workflow, creates process and system-flow documentation, and prepares requirements, development schedules, and delivery structures. Generative AI is used as a technology within the redesigned processes, while first-principles thinking guides the design.

Applicants must have at least one of the following: experience leading DX or business improvement in a company, practical consulting experience involving requirements definition, BPR PMO or stakeholder coordination for system implementation, or IT engineering experience in detailed design, development, operations, or maintenance. The posting emphasizes applying knowledge to unfamiliar problems rather than relying on memorization.

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