Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
This full-time Tokyo role leads marketing for services aimed at sole proprietors and small businesses. The business area is described as entering a second growth phase. The role is intended for a hands-on leader who identifies business bottlenecks and creates new approaches rather than only operating established initiatives within fixed budgets and a set division of labor.
Responsibilities include developing a business growth strategy from a blank slate based on the candidate’s strengths. As a partner to the business unit head, the role leads KPI management and investment decisions. It identifies market distortions and deep customer insights, plans non-linear growth initiatives, and carries them through hands-on execution. The role also drives cross-functional projects involving development and sales without being restricted by existing methods. Further responsibilities include building an autonomous and resilient marketing organization and developing next-generation leaders.
Required experience includes a record of growing revenue and a business with limited resources through hands-on work at a fast-growing company, a mid-sized operating company, or a multi-task support company. Candidates must have built and completed a winning approach for the overall business around their own strengths. They must also be able to move between specific details and abstraction to structure original solutions to abstract business problems. The posting seeks people who can work independently in unprecedented or unstructured environments and take action based on what the business currently needs.
Preferred qualifications are a deep understanding of unit economics in a SaaS business and experience leading a new business continuously from launch through scale.
The role works with professionals from a range of fields and can broaden its perspective beyond marketing by engaging with management, finance, and product considerations. The company provides integrated cloud software for small businesses and individuals, including services for accounting, human resources and labor management, sales management, tax filing, and electronic signatures. The posting allows online interviews. The work location is Tokyo, Japan.
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