Lead corporate planning and management across GENIEE and JAPAN AI, designing budgets and KPIs, supporting executive decisions, driving cross-company projects, and managing the planning team.
About this role
JAPAN AI, a Geniee group company, is hiring a Partner Success person as orders through partners such as large IT resellers grow. Deals through OEM and reseller partners have a different structure from direct sales and bring technical questions specific to generative AI, so a dedicated role is being created to support both partners and their customers.
The person helps partner-sourced customers with implementation and onboarding, trains them in using AI agents and shares best practice, answers technical inquiries, designs customised prompts on their behalf, and creates and measures success stories. The person also gives partners technical information, usage proposals and study sessions, aligns expectations and sales structure with them, and builds the partner-success operations, manuals and KPIs from zero, feeding improvements back to the product team.
Applicants need at least two years of partner or alliance sales in the IT or SaaS industry, or at least two years of existing-customer sales in IT or SaaS. Experience dealing with partners and resellers, building something from zero, start-ups, customer success (especially expansion), use of generative AI tools and a technical background are preferred.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Similar jobs
Lead enterprise sales for JAPAN AI CONSULTING, winning AI/DX consulting projects, shaping sales strategy, designing solutions with consultants, and managing the sales organization.
Lead accounting and finance operations covering closing, disclosures, audit coordination, IPO preparation, internal controls, M&A, financial planning, and team management for JAPAN AI and its group.
Manage patent creation and prosecution, freedom-to-operate reviews, third-party IP risk, disputes, and IP due diligence for M&A while working with R&D and legal teams.
Build new revenue models from Smaregi’s customer base, data and channels, plan business expansion and lead projects with profit-and-loss responsibility.
Leads commercial operations and channel-partner relationships across Apple product lines, presenting complex ideas clearly while developing sales strategies and leading negotiations.