Develop marketing strategies and proposals for clients, focusing on maximizing customer satisfaction through innovative solutions.
About this role
This contract sales administration role supports a consumer-products business operated by Yomite, a CARTA HOLDINGS subsidiary. The position covers the operational flow from product sales and logistics through customer support and contributes to the ongoing development of product brands.
Day-to-day responsibilities include configuring and improving cart and logistics systems, responding to escalations from the call center, attending regular meetings within the assigned brand team, managing the progress of new products and sales initiatives, and analyzing customer feedback and inquiry content. The role may also contribute to product development and product renewals by using feedback collected through the call center and CRM. It involves coordinating with multiple departments, including the call center, logistics, and systems teams.
Required qualifications are basic PC skills, including Excel and Word, the ability to work carefully and accurately, and the ability to proceed with work while communicating with surrounding colleagues. Experience in sales administration is welcomed. The posting also describes a preference for people who communicate positively and build trusting relationships; this is omitted as a hiring condition here because it is presented as a fit profile rather than a technical qualification.
The role is employed by CARTA HOLDINGS and assigned to Yomite. The initial contract is three months, followed by a nine-month contract and then annual renewals, with a maximum contract period of five years. A permanent-employee conversion system is available. The expected annual salary is 4.0 to 4.5 million JPY, with salary reviews twice a year. Working hours are 9:30 to 18:30, including eight prescribed working hours and a 60-minute break. Overtime is available and is paid separately; a super flextime system is also available.
The workplace is in Toranomon, Minato-ku, Tokyo. Holidays include a five-day workweek with Saturdays and Sundays off, public holidays, year-end and New Year holidays, paid annual leave, and condolence leave. Benefits include commuting expenses up to 50,000 JPY per month, insurance programs, health examinations, babysitter discounts, Apple purchase benefits, ticket and housing-related discounts, online medical support, and resort and recreational facilities. Health, employees' pension, employment, and workers' accident insurance are provided.
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