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Manage strategic advertiser and agency accounts in Japan, leading pre- and post-sale campaign workflows, retention, revenue growth, optimization, reporting, and escalation resolution.
Manage strategic advertiser and agency accounts for Netflix Ads in Japan, partnering with Sales and cross-functional teams across the full pre- to post-sale campaign workflow. Lead client retention and growth, develop strategic media plans, contribute to RFP responses on campaign packaging, pricing and targeting, and host weekly pipeline and pacing meetings.
Serve as the initial contact for campaign escalations, coordinate resolution and technical troubleshooting with Campaign Management and Ad Operations, and identify long-term solutions. Oversee ad-delivery performance, discuss optimization tactics with clients, provide post-campaign performance reports, and support monthly billing and invoicing.
Maintain knowledge of ad products, sponsorship offerings, targeting capabilities and policies. Required experience includes account management or sales planning across offline and digital video advertising, sales-operation systems such as CRM, OMS and ad servers, and digital-media sales including Direct IO, Programmatic Guaranteed and PMP. Requires Japanese fluency and English communication for internal collaboration, analytical and project-management skills, and knowledge of advertising research and verification vendors.
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About Netflix
Netflix is a global streaming service that offers a wide variety of TV shows, movies, and original content, with Netflix K.K. in Tokyo focusing on content, partnerships, and engineering for the Japanese market.
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