Manage manga-focused technology products, apply analytical tools including Tableau, QlikView, and QuickSight, and build adoption for new tools.
About this role
This role leads AWS Professional Services engagements for telecommunications customers, coordinating AWS project teams, partners and client stakeholders to deliver business outcomes through AWS cloud solutions. The work covers large or complex projects and focuses on improving delivery and operational quality. The Engagement Manager oversees each engagement lifecycle, identifies gaps and risks, resolves escalations, and guides technology and business trade-offs toward scalable, long-term solutions. The role translates customer needs for implementation and development teams, gathers stakeholder feedback, and maintains delivery quality. It also creates and shares tools, delivery assets and practices, promotes collaboration across teams, and mentors others in engagement-management methods. Applicants must have at least seven years of experience leading and delivering enterprise-level IT engagements, at least two years leading multiple Agile teams concurrently or at scale, and knowledge of public-cloud value propositions and cloud engagement delivery across IaaS, PaaS and SaaS.
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